Life happens. Keep your cherished pieces looking like new andprotected from the unexpected.
Why Care Plan?
Life happens. JM Care Plan covers the care and maintenanceof your jewelry or watch to keep it in like-new condition, andprotects it against accidental damage. JM Care Plan also offersyou coverage beyond a typical manufacturer's warranty. Pricingdepends on length of coverage and the value of your jewelry or watch. Please reach out to us if you would like to purchase a JM Care Plan.
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What does JM Care Plan cover?
• Lifetime and 3-Year • Broken, bent, or worn prongs • Ring re-sizing • Rhodium plating • Refinishing and polishing • Loss of stones due to a defective setting • Cracked or thinning band or shank • Broken clasps, bracelets or chains • Replacing cracked or chipped stones • Broken earring posts • Pearl restringing
• 3-Year • Mechanism failure • Crystal scratches or breaks • Case or bezel damage • Broken stem, crown or clasp • Water damage to water-resistant watches • Refurbishment of metal bracelet • Strap replacement for rips or tears • Battery replacement
What if my jewelry breaks or needs care?
Not to worry, we have you covered! We will have you reunitedwith your cherished piece shortly. Simply call us to file a claim.
Call Us: (706) 752-0105Send us a message
Contact us. You may receive a full or partial refund according to your Terms and Conditions.
Contact us to begin the process. If for any reason you cannot return to us, you can contact JM Care Plan at 800.582.4916.
Yes. • 3-year plans are transferable throughout the life of the plan. Simply give the receipt and Terms and Conditions to the to the new owner. • Lifetime plans are transferable within the first 180 days after purchase. Contact us to update the Care Plan record.
Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JM Care Plan is offered by a member of the Jewelers Mutual Group, either JM Care Plan, Inc. or JM Care Plan Services, Inc.